ALPS Funds Services provides administration support and solutions for the Investment Management Industry.
ALPS approached DMX to develop and implement a variable data platform into their existing formats to allow for a more customized communication process. The formats included statements of activity for regulatory communication such as monthly, quarterly and tax statements as well as confirmations. ALPS expected astute accuracy, ultimate quality and security, all while delivering the final product in a timely manner with a reasonable price. ALPS also required a platform to review and perform quality control checks.
Advantageous to both parties, DMX came prepared with an in depth knowledge of the financial services industry and data processing software. DMX’s programming team closely operated with all aspects of the data and set-up programming; DMX understood the process alongside ALPS and was able to foresee any potential errors. They were given two months to develop and deploy the project and did so successfully. The relationship between ALPS and DMX is still thriving today as DMX has assumed more projects over time, such as employing ALPS back office account maintenance. The initial development project commenced with four funds; presently DMX provides statement processing for fifteen clients and as they gain funds the projects have grown in scope and size.
DMX is continuing to provide new enhancements to the custom statements and make available cost effective methodologies to bring on new fund clients. ALPS has confidence in the intelligence and quality service of DMX and will continue to bring new projects to DMX.