Fulfillment Services

Literature and Product
Fulfillment

Whether it’s information, product samples or highly customized kits, our fulfillment team will send it out right and on time.

Online and/or Telephone
Order Entry and Processing

We can integrate with your existing systems or we can build a system that meets your specific needs.

Secure, Automated
Data Transfer

We’ll help you to implement an automated process for communicating orders to DMX Direct and protect your data from the outside world.

Inventory Storage
and Warehousing

Is your facility tight on space? Store all your fulfillment materials in our warehouses and know they’ll be here when you need them.

Inventory Management
and Reporting

Our web-based inventory management and reporting tool, ClickQuery, tells you how many of each item we have in stock as well as who’s ordering materials and what they’re ordering. In addition, you can opt to receive email alerts when inventories fall below pre-specified levels.

Statement and Confirmation Processing

Our systems and data experts can manage the production and mailing of your statements, confirmations and tax reports.

DMX Direct provides a broad range of fulfillment services to satisfy your literature and inquiry fulfillment needs. We have been providing literature fulfillment services for twelve years. Our customers appreciate our flexibility, proactive customer service, expertise, and prices. We practice Extreme QC^SM (our total commitment to quality and service). Extreme QC^SM ensures your orders are assembled correctly and shipped on time.

Since 1995, DMX has met the specifications and qualifies as a Charles Schwab OneSource® approved service bureau. We often solve unique requirements by implementing custom processes that integrate with our clients' legacy systems.

Our “prospectus" provides an overview of DMX. Our fulfillment clients trust our exceptional service. Please give us an opportunity to earn your trust as well.

Inquiry fulfillment:

On-demand customized, personalized communications distribution
Broker dealer literature fulfillment
Product fulfillment
Member cards

Plastic card production
Thermal imaging
Magnetic strip encoding for membership
Personalization
Fulfillment

Enrollment kit fulfillment
CD replication and packaging
Statement processing, confirms and tax reports
Multi-channel distribution database compilation and inquiry sourcing
Web-based order processing, inventory and process management through our ClickQuery™ tool
Web-based EIS query tools and reports including channel investments, redemptions, media tracking and advertising ROI with ClickQuery™
Transaction security
Kitting, pick and pack fulfillment
Warehousing of printed and collateral materials
Inventory management
International shipping
Telephone inquiry

Direct Marketing Excellence, dba DMX Direct based in Denver Colorado is a Denver, Colorado full service direct marketing company offering fulfillment and production services. Our fulfillment services include literature fulfillment - individual and bulk order fulfillment, product fulfillment, customized kit building, fulfillment of financial statements, confirms and tax reports, electronic delivery, personalized on-demand communications, web-based order processing and warehouse management. Web-based order processing fulfillment services include our ClickQuery product which enables you to review order status, inventory levels, reports 24/7 anywhere. We provide call center services, the ability to receive orders via web, fax, reply cards, hard copy, e-mail, phone, Just in Time manufacturing, credit card processing, data entry, secure storage, database management, e-mail alerts and notifications. Some of our Denver, Colorado based fulfillment printing services include laser printing - on demand, personalization, thermal printing - membership cards, loyalty cards, 1 color to 4 color with magnetic encoding, CD and DVD duplication and fulfillment, offset printing, mutual fund inquiry fulfillment, mutual fund shareholder fulfillment, healthcare fulfillment, enrollment kit fulfillment, and on-demand printing for documents that frequently change. We can also address your fulfillment needs in regards to inventory and warehousing, standard and custom reporting, pick, pack and ship, distribution and logistics, postal regulations, polybagging and shrinkwrapping. Our fulfillment services will offer you quality, cost savings, and flexibility to handle change in fulfillment requirements and volumes.