Liz Wendling’s article in Colorado Biz Magazine says that sweating the small stuff provides better quality work and higher value. DMX agrees… it is critical to sweat the small stuff!!
Many of us have heard that we shouldn’t sweat the small stuff. But how do you know what is small and what is not? How do you know if you are sweating the right stuff or the wrong stuff?
That flawed philosophy is breeding poor customer service, underperforming employees, wasted opportunities, big mistakes and many oversights. In business, sweating the small stuff is often exactly the right thing to do because paying attention to the small stuff helps you understand the big stuff.
In this economy everything matters. Everything you do, think and say either moves your business forward or drags your business backwards. As a business owner, you simply cannot afford to overlook this issue. Who takes care of the small stuff in your business? Do you even know?